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Questions & answers

Frequently asked questions

Everything you might want to know about how Hound's Hearth works.

Is Hound's Hearth a store or an advisor?

Both, in that order. We're an independent advisor that curates a trusted lineup of dog food, treats, supplements and grooming. When you're ready to buy, our links take you to our trusted supply partner who handles checkout, fulfillment and shipping.

Do you make money when I buy?

Yes — we may earn a commission on qualifying purchases through our links, at no extra cost to you. It never changes our advice. We'll tell you when a cheaper option is the better choice.

How do I know what my dog needs?

Start with the free Dog Planner for portions, browse Solutions by symptom, or take the full Pet Quiz. You can also ask Scout anything, 24/7.

Is the food and supplement lineup safe?

We only feature vet- and PhD-formulated products made to high standards with real, named ingredients. Always consult your veterinarian before starting a supplement — especially for puppies, seniors, pregnant dogs, or dogs on medication.

How does shipping work?

Orders are placed and fulfilled through our supply partner. Many qualify for complimentary shipping with three or more qualifying items. See Shipping & Returns.

Can I set up auto-ship?

Yes. Subscribe to the items you reorder and skip, swap or cancel anytime — it often unlocks free shipping.

Do you cover cats too?

Our focus is dogs — that's where our guidance is deepest. A few products work for cats too, but everything here is built dog-first.