Fulfillment and shipping are handled by our trusted supply partner. Here's what to expect.
Orders are placed and fulfilled by our supply partner. You'll receive tracking by email once your order ships, and can monitor status anytime from your account on the store.
Many orders qualify for free or reduced shipping, and EZ-Ship (auto-ship) orders save on shipping. Heavier items like food may ship under a separate rate — the exact total is always shown at checkout before you pay.
Subscribe to items you reorder. Add, remove, swap or cancel anytime before your next date — recurring orders often unlock free shipping.
Our supply partner stands behind their products with a satisfaction guarantee. Because checkout and fulfillment happen on the partner store, returns are processed through them — we're happy to help you navigate it.